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Use this form to report a problem with your machine.
Technical support is provided from
8:00 am - 7:00 pm ET Monday - Friday
10:00 am - 6:00 pm ET Saturday
After submitting this form, you should expect a response from a Hirsch technician within the following 2 hours. Reports submitted outside of the above-stated operating hours will receive a response on the following business day.
Please make sure to provide valid phone numbers and/or e-mail addresses to ensure our technicians can reach you promptly.