How can we help?

Let us guide you to your solution


Pulse Software Support


- Machine connection with DG

- Device issues

- DG Training

- Purchase

Request Software Help

DG by Pulse Software display

Machine Support


- Tajima Parts/service

- Seit Parts/service

- Adelco Parts/service

- Brother DTG assistance

Service Technician

Hirsch provides technical support for:

Machine Support

We provide service and support for all of our vendors and equipment.  Our nationwide support and technicians set us apart from the competition.  Reach us by phone at 800-394-4426 or by email to


Service Request Form

Use this form to report a problem with your machine.

Technical support is provided from

8:00 am - 7:00 pm ET Monday - Friday

10:00 am - 6:00 pm ET  Saturday

After submitting this form, you should expect a response from a Hirsch technician within the following 2 hours. Reports submitted outside of the above-stated operating hours will receive a response on the following business day.

Please make sure to provide valid phone numbers and/or e-mail addresses to ensure our technicians can reach you promptly.

tajima brother dtg TAJIMA_SOFTWARE SEIT coloreellogo2021white Adelco fixed height tajima Dekken TAJIMA_SOFTWARE brother dtg Brown-wht stahls coloreellogo2021white
Hirsch offers only the best for your business  | View  products