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Pulse Software Support

 

- Machine connection with DG

- Device issues

- DG Training

- Purchase

Request Software Help

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Machine Support

 

- Tajima Parts/service

- Seit Parts/service

- Adelco Parts/service

- Brother DTG assistance

Service Technician

Hirsch provides technical support for:

Machine Support

We provide service and support for all of our vendors and equipment.  Our nationwide support and technicians set us apart from the competition.  Reach us by phone at 800-394-4426 or by email to  care@hsi.us.

 

 
Service Request Form

Use this form to report a problem with your machine.

Technical support is provided from

8:00 am - 7:00 pm ET Monday - Friday

10:00 am - 6:00 pm ET  Saturday

After submitting this form, you should expect a response from a Hirsch technician within the following 2 hours. Reports submitted outside of the above-stated operating hours will receive a response on the following business day.

Please make sure to provide valid phone numbers and/or e-mail addresses to ensure our technicians can reach you promptly.

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