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How can we help?

HIRSCH HAS YOUR SOLUTION

Product Support

Hirsch service technicians are available for nationwide dispatch by contacting customer care. Provide your HSI customer account info for faster service. Travel and service rates may apply.

call: 800-394-4426   email: care@hsi.us

 

Pulse Software Support

 

- Machine connection with DG

- Device issues

- DG Training

- Purchase

Request Software Help

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Machine Support

 

- Tajima Parts/service

- Seit Parts/service

- Adelco Parts/service

- Brother DTG assistance

Service Technician

 

Service Request Form

Use this form to report a problem with your machine.

Technical support call are answered from:

8am-7pm ET Monday-Friday

10am-6pm ET  Saturday

After submitting this form, you should expect a response from a Hirsch technician within the following 2 hours. Reports submitted outside of the above-stated operating hours will receive a response on the following business day. Please make sure to provide valid phone numbers and/or e-mail addresses to ensure our technicians can reach you promptly.

 

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