product support
Hirsch service technicians are available for nationwide dispatch by contacting customer care.
call: 800-394-4426 email: care@hsi.us Order supplies: shop.hsi.us
Provide your HSI customer account info for faster service. Travel and service rates may apply.
Service Request Form
Use this form to report a problem with your machine.
Technical support call are answered from:
8am-7pm ET Monday-Friday
10am-6pm ET Saturday
After submitting this form, you should expect a response from a Hirsch technician within the following 2 hours. Reports submitted outside of the above-stated operating hours will receive a response on the following business day. Please make sure to provide valid phone numbers and/or e-mail addresses to ensure our technicians can reach you promptly.