How can we help?
HIRSCH HAS YOUR SOLUTION
Product Support
Hirsch service technicians are available for nationwide dispatch by contacting customer care. Provide your HSI customer account info for faster service. Travel and service rates may apply.
call: 800-394-4426 email: care@hsi.us
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Tajima
Tajima parts, phone support, request a technician.
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Seit
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Brother
- Help with installation
- Contact a technician
- Brother Consumables
- Brother Academy
- Brother DTG Support
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Adelco
- Service
- Support
Pulse Software Support

Machine Support
- Tajima Parts/service
- Seit Parts/service
- Adelco Parts/service
- Brother DTG assistance
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Service Request Form
Use this form to report a problem with your machine.
Technical support call are answered from:
8am-7pm ET Monday-Friday
10am-6pm ET Saturday
After submitting this form, you should expect a response from a Hirsch technician within the following 2 hours. Reports submitted outside of the above-stated operating hours will receive a response on the following business day. Please make sure to provide valid phone numbers and/or e-mail addresses to ensure our technicians can reach you promptly.